Insights

Next up in our mini-series into Salesforce Nonprofit Cloud is Grantmaking. We’re not just walking through features. We’ll dig into how to actually use them: structuring application workflows, knowing when native tools make sense, and understanding the tradeoffs we’ve seen between older solutions like Outbound Funds and Grants Management vs. the new Nonprofit Cloud Grantmaking.

We can't assume to know what our teams or employees need just because we've mapped their processes, reviewed the data, or talked to a few SMEs. The biggest shift toward inclusion starts with the simplest gesture: asking. When people feel included and feel their voices shape what’s being built, they’re more likely to adopt it, advocate for it, and help others use it too. Because people don’t resist change. They resist feeling like change is being done to them.

Dive into how we helped the Center for Conflict Resolution uncover key opportunities, validate ideas with a working Salesforce prototype, and walk away with a clear, people-centered path forward with IGNITE, our fast-start strategy sprint.